FIVE STEPS PRIOR TO CREMATION:

1. Our “wrist identification band” is placed on your loved one at the time we come to
   your home, hospital or other care facility.
2. The cremation container is labeled with your loved one’s name when they are
   placed into our secure refrigeration facility.
3. Your loved one is logged into our facility logbook with name, date, time and
   driver’s name and then placed into our secure refrigeration facility.
4. Our General Manager or Office Manager reviews all cremation paperwork and
   permits to insure authorizations and permits have been received. One of them must
   sign the crematory checklist.
5. If you wish, the family may witness the cremation. Our state-of-the-art cremation
   facility is set up to allow family members to be present when the body is placed into
   the cremation chamber. In fact, some religious groups include this as part of their
   funeral custom. At this point, the body is not embalmed; therefore the body may
   not be viewed in the cremation facility. If you choose to have a final goodbye, we
   would be honored to make arrangements for a final goodbye as a part of our initial
   arrangements with the family. See the many options for viewing within this guide.
   

FIVE STEPS DURING AND AFTER CREMATION:

1. Your loved one is removed from our refrigeration facility and noted in our facility
   logbook. Log shows date and time of cremation and crematory operator’s name.
2. Our crematory checklist is dated; start time noted and signed immediately before
   and after the cremation takes place.
3. The crematory checklist and numbered identification tag are placed on the control
   panel of the cremation chamber during the cremation process.
4. After the cremation is completed, the cremated remains are swept out and taken to
   the processing station and allowed to cool. The crematory checklist and numbered
   identification tag are placed on the processing station until the processing of the
   cremated remains is complete.
5. The number on the numbered identification tag and the cremation checklist are
   reviewed and a cremation certificate, and label are created prior to the placement of
   the cremated remains in the urn selected by the family, or the temporary container.
   Once all the security information has been verified, the cremated remains are placed
   in the urn.